Product Safety:

For questions on or reports related to the safety of Roche products

Email:  south_africa.drugsafety@roche.com

Section 21 Unregistered Medicines:

For questions regarding Section 21 unregistered medicines and Roche products

Email:  illovo.section21@roche.com

Other Product questions:

For all other questions on Roche products

Phone: REAL (Roche Ethical Assistance Line) on 0800 21 21 25 during office hours 

Email: illovo.medinfo@roche.com

OR complete the form below: